I originally saw these listed on West Elm and decided to support the creator by ordering directly off their website. I was so excited for these pieces to come in but when I unwrapped from packaging it really wasn't as special as it looked online. The tubes are plastic which I didn't realize and made it feel even more not worth the price tag. Requested a return and shipped back.
It was superbly crafted, a thing of beauty and usefulness!
Exactly what we wanted for our mudroom! They were exactly as described and arrived wrapped very well and carefully. Excellent communication and customer service. Highly recommend!
We love our new coat rack! It is solidly built, beautifully stained, and works perfectly. Installation instructions were clear and installation itself was easy. The piece did sit in our home (wrapped in the paper it was shipped in) for a few days before we installed, and I did notice that a lot of excess stain was absorbed into the paper. When I wiped the piece before installation, hardly any stain was removed—I think letting it sit for a couple days really helped the stain to absorb into the wood while the excess went into the paper. We are very happy with our purchase!
But watch out for excess oil from the finishing process it could stain your cloth. Instructions say wipe down the rack before use, I would even recommend to let it sit in your home for a few days, just so the finishing oil can be fully absorbed by the wood before the first use. It looks great in our space, quality product would 100% recommend